In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which we are obligated to comply with.

For this reason, it is very important to us that you fully understand what we will do with the personal data we request.
We strive to be transparent and give you control over your data by using clear language and straightforward options, allowing you to decide how your personal information will be handled.

If you have any questions after reading this information, please do not hesitate to ask us.
Thank you very much for your cooperation.

Who Are We?

Name: Grandclimb
Tax Identification Number (CIF):

What Will We Use Your Data For?

The personal data collected through our website’s contact form or any other communication channel will be used exclusively to respond to your requests for information and to provide our services.

Who Will Have Access to the Information You Provide?

• In general, only duly authorized personnel will have access to the information you provide.
• Additionally, entities requiring access to your data to provide our services may also be involved. For example, if payment is made via card or bank transfer, our bank will have access to your data.
• Furthermore, entities, whether public or private, to whom we are legally obligated to disclose your personal data will also have access to it. For example, tax laws require that certain economic transactions exceeding a specific amount be reported to the Tax Agency.
• Outside of these cases, if we need to share your personal information with other entities, we will first request your explicit permission, providing you with clear options to decide.

How Will We Protect Your Data?

We will protect your data with effective security measures tailored to the risks associated with its use.

How Long Will We Keep Your Data?

We will retain your data throughout our relationship and for as long as required by law. Once the applicable legal periods have expired, we will securely delete your data.

What Are Your Data Protection Rights?

At any time, you can contact us to:

• Know what information we have about you.
• Rectify it if it is incorrect.
• Request its deletion once our relationship has ended, provided this is legally possible.

To exercise any of these rights, you must submit a written request to our address along with a photocopy of your ID for identification purposes.

For more information about your data protection rights, you can visit the Spanish Data Protection Agency’s website at www.agpd.es.

Can You Withdraw Your Consent Later?

Yes, you can withdraw your consent regarding the use of your data at any time by contacting us.

Where Can You File a Complaint if Your Rights Are Not Respected?

If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency through the following channels:

• Electronic Headquarters: www.agpd.es
• Postal Address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001-Madrid
• Telephone: 901 100 099 / 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free, and you do not need the assistance of a lawyer or legal representative.

Will We Use Your Data for Other Purposes?

Our policy is not to use your data for purposes other than those explained to you. However, if we need to use your data for other activities, we will always request your explicit permission beforehand, providing you with clear options to decide.